Resources for Parents

Trouble with your account?  Please email and be sure to include your name, email, phone number, and student name/s and school/s. You will be notified when your account has been corrected. We appreciate your patience!

Glastonbury Public Schools has partnered with ParentSquare for district, school, and class communications. We will be gradually rolling out the many features of this program during the 2023-2024 school year. 

Teachers will have the option to pilot the use of ParentSquare during the 2023-2024 school year. Some may choose to use the app right away and others may not. 

ParentSquare Benefits for Parents/Guardians

In addition to routine information, the notification system will also be used for absence alerts to notify parents when their child is marked absent from school. 

Parent Overview

Please note:  Many of the features in this video are not available immediately. We will gradually introduce them during the school year.

ParentSquare Preferences

Set preferences

On a computer:  Click your name, select My Account, and review/select your notification and language settings.

On the mobile app:  Click the menu (3 bars), select Account, and review/select your notification and language settings.

Select your delivery method 

Please note that these settings may be overridden for important alerts.

Choose now or later

Choose when to receive your notifications

Please note that this setting may be overridden for urgent or important alerts.

Select preferred language

Choose from over 130 languages to send and receive messages. See directions document here which is translated into several languages.

Preferred Language Set-up

Parent Square Directions for Translation.pdf

ParentSquare Parent FAQs

Your ParentSquare Account

How do I sign up for ParentSquare?

Automatic invitations will be emailed to parents and guardians. You can also set up your account without an invitation by visiting  The email address/phone number you enter must match the contact details the school district has for you. If your contact details aren't recognized, email for assistance.

Why am I not receiving notifications?

First check your ParentSquare account to make sure your email address is correct. Please check your spam. Mark any ParentSquare messages in spam as "Not Spam." Also add to your email contacts so your server recognizes our messages. If you still are not receiving emails, please email to check the district's record for your email address. You may also contact so they can assist you. Click here for troubleshooting details.

If you are seeing posts for one of your children but not another, you may have a duplicate account or inconsistent contact information for your children. Please email for assistance. Be sure to include:

How do I change my password?

Visit the page and click "Forgot Password." Put in your email or phone number and you will be sent a link to reset your password.  The ParentSquare help page for directions to change or reset your password on a web browser or in the Parentsquare app provides detailed instructions.

How can I receive fewer notifications?

Adjust your notification settings. You can control the method —email, text, app notification and the frequency—immediate or a daily digest at 6 pm.

On a computer:  Click your name, select My Account, select your notification and language settings.

On the mobile app:  Click the menu (3 bars), select Account, select your notification and language settings.

How do I add a missing student/school?

If you are missing a child/school, it may be because:

Action if one account:

Action if multiple accounts:

How do I combine/merge accounts

Parents may want to combine accounts, especially if they are also a staff person in the district. Please refer to this ParentSquare Combine/Merge Accounts page for detailed instructions.

How do I fix or update my contact info?

Email to update your contact information.  Be sure to include:

Once the change is made in our district system, it will sync overnight to ParentSquare.  

I am not a parent. How do I unsubscribe?

We apologize. Sometimes an error or typo in our district's system can lead to incorrect data that matches another person's phone number or email. Please email for assistance. Be sure to include your phone number and email so we can remove you from the system.

How do I verify a landline phone number?

ParentSquare doesn't manage landlines, so there is no need to verify. If asked to verify the phone number, click Skip for Now.

Additional Resources