My Stop

Glastonbury Public Schools buses and vans are equipped with a GPS tracking system. The system helps our Transportation Department in several ways: 1) We can monitor the safety and reliability of buses. 2) We can track bus routes for efficiency. 3) We can identify maintenance issues to reduce breakdowns and repair costs.

The system also allows parents, guardians, and students to view bus and van information. Versatrans My Stop is a free, secure, web-based application. It can be accessed using a smartphone, a tablet, or a computer. It provides the current location of buses and vans and the estimated time of arrival at bus stops. Families will find this useful during inclement weather or when buses are running late. 

Access information for MY STOP will be sent to all parents prior to the start of the school year. Please contact the Transportation Department for password resets (860-652-7295).

How does the Versatrans My Stop App work?

The free app uses GPS (Global Positioning System) data and our transportation routing system to provide ETA (estimated time of arrival) information to families. 

How often is the information updated?

The bus/van location and ETA is automatically updated every 30 seconds to reflect delays along the route.

Can anyone else see my child's bus information?

Only people you've shared the username and password with can see your child's information. You will be able to view the path of the bus/van. The information about your child's stop will be visible only to you. Multiple people (e.g. Mom, Dad, high school student) can be logged at the same time from different devices.

Is any personal information about my child displayed?

No. Only bus stop information is visible. No personal data of any kind is accessible. 

What if I have multiple children attending different schools?

A username and password will be created and emailed for each child. However, once logged into the app using one of the sets of credentials, users can switch between children in the same household by using the drop-down menu at the top of the screen. 

How early can I begin to track my child's bus or van?

Information for your child's bus/van route is available beginning approximately 15 minutes prior to the start of the route. The most accurate data will be available within 10 minutes of your child's scheduled pick-up or drop-off time. If the application states "Bus is not active" or "Bus in not running scheduled route," it does not mean there is a problem with the bus. Our buses run multiple routes each morning and afternoon. These messages are displayed when a bus is running a different route, or is between routes.

Why don't I see an ETA for my child's bus?

The most common reason for this is that the bus has already stopped at your child's bus stop and is proceeding with its route.

The ETA I received is not accurate. Why not?

There could be several technical reasons for inaccurate information. The bus GPS system may not be functioning properly. Cell service in certain areas of our town can be unreliable. And communication with the server can be disrupted. Generally, however, we expect the ETAs to be accurate within a couple of minutes.

Who can I contact if I have problems with the App?

Please contact the Glastonbury Public Schools Transportation Department at 860-652-7295 if you need assistance.