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NOTE: The Versatrans My Ride app replaces the My Stop app. With the upgraded app, families can expect more real-time information with less time lag.
NOTE: The Versatrans My Ride app replaces the My Stop app. With the upgraded app, families can expect more real-time information with less time lag.
Glastonbury Public Schools buses and vans are equipped with a GPS tracking system. The system helps our Transportation Department in several ways: 1) We can monitor the safety and reliability of buses. 2) We can track bus routes for efficiency. 3) We can identify maintenance issues to reduce breakdowns and repair costs.
The system also allows parents, guardians, and students to view bus and van information. Versatrans My Ride is a free, secure, web-based application. It can be accessed on a smartphone, tablet, or computer. It provides the current location of buses and vans and the estimated time of arrival at bus stops. Families will find this useful during inclement weather or when buses are running late.
Access information for My Ride will be sent to all parents before the start of the school year. Please contact the Transportation Department for password resets (860-652-7295).
Important Information about Versatrans My Ride
Important Information about Versatrans My Ride
Bus locations and arrival times may be delayed depending on the service area.
My Ride is only available for morning and afternoon routes. It is not available for field trips, activity buses, etc.
Please keep your household’s login information secure.
We recommend that children be ready for their bus 10 minutes before their scheduled pick-up time.
We recommend that children be ready for their bus 10 minutes before their scheduled pick-up time.
Accessing Versatrans My Ride
Accessing Versatrans My Ride
Accessing My Ride
Accessing My Ride
Please click here for directions for accessing the My Ride website (page 1) and My Ride mobile app (page 2).
Setting Up Notifications
Setting Up Notifications
Please click here for directions for setting up Notifications and Location Services.
Special Note
Special Note
Bus and van routes are not finalized until family notices are sent in late August. Occasionally, routes are adjusted during the school year due to enrollment changes, etc.
Logging In
Logging In
Login information will be emailed to all families along with bus notifications in August or upon new registration with the district.
The first time you log into the app, you will use your child's student ID # (lunch PIN), birthdate, and home school to register an account.
Once you set up your account, you may add additional students.
There is a security feature limiting two accounts per child, so if you would like to share the tracking information with additional caregivers, please use the share icon on the student’s profile.
If you have any questions, please contact our Transportation Department at 860-652-7295.
Frequently Asked Questions
Frequently Asked Questions
How does the Versatrans My Ride App work?
How does the Versatrans My Ride App work?
The free app uses GPS (Global Positioning System) data and our transportation routing system to provide ETA (estimated time of arrival) information to families.
How often is the information updated?
How often is the information updated?
The bus/van location and ETA are automatically updated every 30 seconds to reflect delays along the route.
Can anyone else see my child's bus information?
Can anyone else see my child's bus information?
Only people you've shared the username and password with can see your child's information. You will be able to view the path of the bus/van. The information about your child's stop will be visible only to you. Multiple people (e.g., Mom, Dad, high school student) can be logged in at the same time from different devices.
Is any personal information about my child displayed?
Is any personal information about my child displayed?
No. Only bus stop information is visible. No personal data of any kind is accessible.
What if I have multiple children attending different schools?
What if I have multiple children attending different schools?
A username and password will be created and emailed for each child. However, once logged into the app using one of the sets of credentials, users can switch between children in the same household by using the drop-down menu at the top of the screen.
How early can I begin to track my child's bus or van?
How early can I begin to track my child's bus or van?
Information for your child's bus/van route is available beginning approximately 15 minutes before the start of the route. The most accurate data will be available within 10 minutes of your child's scheduled pick-up or drop-off time. If the application states "Bus is not active" or "Bus is not running scheduled route," it does not mean there is a problem with the bus. Our buses run multiple routes each morning and afternoon. These messages are displayed when a bus is running a different route, or is between routes.
Why don't I see an ETA for my child's bus?
Why don't I see an ETA for my child's bus?
The most common reason for this is that the bus has already stopped at your child's bus stop and is proceeding with its route.
The ETA I received is not accurate. Why not?
The ETA I received is not accurate. Why not?
There could be several technical reasons for inaccurate information. The bus GPS may not be functioning properly. Cell service in certain areas of our town can be unreliable. And communication with the server can be disrupted. Generally, however, we expect the ETAs to be accurate within a couple of minutes.
Who can I contact if I have problems with the App?
Who can I contact if I have problems with the App?
Please contact the Glastonbury Public Schools Transportation Department at 860-652-7295 if you need assistance.
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